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Intellectual Freedom Committee
Intellectual Freedom HandbookUpdated 4/7/04 Contents
PrefaceThis is the first online edition of the Colorado Association of Libraries' Intellectual Freedom Handbook and the first published version since 1987. It is designed to serve libraries and librarians in a variety of settings. The CAL Intellectual Freedom Committee extends its gratitude to the New Hampshire Library Association and to the Texas Library Association for their willingness to share portions of their respective IF manuals with CAL in preparing this handbook. IntroductionLibraries have an important role to play in the maintenance of a civil society-a democratic society. A democratic society succeeds best when people are informed about the issues of the day and are able to explore ideas, even controversial ones. It is a library's responsibility to provide a balanced collection, in-depth to the extent possible, and to participate in resource sharing activities to help the library users get the information they want. People have their own ideas about what is appropriate for people to find in a library-whether in print or electronically. People have a right to share their grievances with library staff and the library must be prepared through policies and procedures to address the public's concerns and uphold the right to information. Finally, there is a concern about national security and the role of libraries. This requires libraries to carefully maintain a balance between complying with laws about national and local security and protecting the privacy of those who use our libraries. This handbook is designed to help libraries chart a course in today's troubled waters, pitting public concerns about access to information with the public's right to information. Use it to help you help your community participate in all the privileges of a democratic society. Intellectual Freedom StatementThe Colorado Association of Libraries holds that the freedom to read is a corollary of the constitutional guarantee of freedom of the press. Freedom of choice in selecting materials is a necessary safeguard to the freedom to read, and shall be protected against extra-legal, irresponsible attempts by self-appointed censors to abridge it. The Association believes that citizens shall have the right of free inquiry and the equally important right of forming their own opinions, and that it is of the utmost importance to the continued existence of democracy that freedom of the press in all forms of public communication be defended and preserved. The Colorado Association of Libraries subscribes in full to the principles set forth in the Library Bill of Rights of the American Library Association, Freedom to Read Statement, and interpretative statements adopted thereto. Charge of the CAL Intellectual Freedom Committee
Seeking Assistance from the CAL Intellectual Freedom CommitteeThe Colorado Association of Libraries cannot provide legal counsel or direct funding to handle requests for reconsideration of materials but will, through its Intellectual Freedom Committee, offer the skills, experience and energy of its membership to defend established intellectual freedom principles. The Colorado Association of Libraries is currently headquartered at 12081 W. Alameda Pkwy. #427, Lakewood, CO 80228 and may be reached by calling 303-463-6400. To help it respond on behalf of libraries and librarians in Colorado who have received requests for reconsideration of items in their collections, the CAL Intellectual Freedom needs to be aware of such incidents. Any library employee, Friend or trustee who knows of a problem is encouraged to contact the chair of the CAL/IFC. The CAL/IFC chair will advise you how to cope with the reported situation. The chair may, if appropriate, refer you to a CAL/IFC member with special experience or training by type of library (i.e., school, public, academic, special). Every effort will be made to respond to reported incidents with guidance that is timely, practical and effective. CAL/IFC will never usurp the local librarian's prerogative to resolve their own problem as the local context deems suitable or necessary. As may be deemed necessary, CAL/IFC will report serious incidents to the Office for Intellectual Freedom of the American Library Association. Intellectual Freedom Grants & AwardsJulie Boucher Memorial Fund Julie J. Boucher, Associate Director of the Library Research Service at the Colorado State Library, died in a mountain-climbing accident on October 12, 1996. She was with her husband, Clive F. Baillie, a University of Colorado computer science researcher. Experienced and cautious mountaineers, they were climbing Mount Toll near Brainerd Lake in the Indian Peaks Wilderness Area when they fell about 300 feet. Both were killed. During Julie's five-year tenure with the State Library and the Colorado Department of Education, she was responsible for annual surveys and statistical publications for public and academic libraries. A passionate and outspoken opponent of censorship, she also served on the Colorado Library Association Board and chaired its Intellectual Freedom Committee. The Colorado Library Association and its Intellectual Freedom Committee renamed their annual Intellectual Freedom Award the Julie J. Boucher Memorial Award for Intellectual Freedom and establishing the Julie J. Boucher Memorial Fund for Intellectual Freedom. . In 2003, the “Julie” award was expanded to include two categories: library and community. The following year, a more distinct line was drawn between the two awards by renaming the community award. The awards are as follows:
Each year the CAL/IFC seeks nominees for the Julie J. Boucher Memorial Award for Intellectual Freedom. Nominations may be made in writing to the CAL/IFC. The award is presented at the annual conference of the Colorado Association of Libraries. Past recipients include: 2004 - Julie J. Boucher Memorial Award: Weld Library District Board of Trustees Criteria for selection Anyone who is actively promoting intellectual freedom in Colorado is eligible for the Julie J. Boucher Memorial Award for Intellectual Freedom. Intellectual freedom is defined by the American Library Association as "the freedom to express one's beliefs or ideas through any mode of communication and the right of unrestricted access to all information and ideas regardless of the medium of communication used." The ALA Library Bill of Rights offers expanded explanations of practices which are supported by the American Library Association to promote intellectual freedom. Nominees for the award will be judged (1) on the role they have played in actively promoting intellectual freedom in their sphere of influence and beyond; (2) on the degree to which they exemplify the spirit of intellectual freedom; and (3) on the impact that their efforts to promote intellectual freedom have made. Examples of evidence which may be used to demonstrate these elements are:
Nominations for the award may be made by anyone in Colorado. Individuals and groups are encouraged to nominate themselves for the award. Nominations are to be submitted in writing each year to the CAL Intellectual Freedom Committee. Members of the CAL/IFC will evaluate the applications based on the stated criteria. An award recipient will be selected when the committee believes an award is justified. The award will be presented at the Annual Conference of the Colorado Association of Libraries. Confidentiality of Library RecordsThe confidentiality of library patrons in Colorado is protected under the "Library Law" portion of the Colorado Revised Statutes, Privacy of User Records section, 24-90-119, which reads as:
Intellectual Freedom ChecklistHave:
Do:
Know:
Keep in Touch:
Share and Announce:
Library Mission StatementWhat is it? A mission statement is a broad, philosophical statement of the purpose of the library, specifying the fundamental reasons for its existence. Why have one? The mission statement gives direction to the library by establishing the scope of the library's activities, providing overall direction, and giving a framework and justification for the library's goals and objectives. the mission statement should include the library's support of intellectual freedom. How do I write it?
Now what do I do with it?
Is that it? No. As the library grows and changes, the mission statement may need to change as well. The governing body should review the mission statement regularly to evaluate its continuing relevancy. Whenever membership on the governing body changes, the mission statement should be reexamined and readopted, and all staff members should be notified. Library PoliciesWell-developed, formally adopted, written policies are essential to effective library operations. Policies are broadly written statements that set the parameters for service, not the details about how services are provided. Some important things to keep in mind:
Materials Selection PolicyThe library must have a material selection policy, and it must be in writing. The material selection policy should apply to all library materials, from books to videos to electronic sources, including CD-ROMs and the Internet, whatever media the library uses to deliver information. It should reflect the library's philosophy of service to the community.
If a library is faced with a formal request for reconsideration, the written material selection policy will give the governing body a local statement on which to rely in its response to the request. Obviously, book reviews and other outside sources are helpful in defending the material, but a formally adopted material selection policy provides an excellent defense because it was created with input from local residents, i.e. the governing body. The governing body of the library must adopt the material selection policy in a formal meeting that is posted to allow the public to attend and comment. The library's material selection policy must include a standard written form for the patron to complete, usually called "Request for Reconsideration of Library Materials." See the sample policy in the Examples section at the back of this book, or ask other librarians if they would share their policies as examples. The library staff and governing body must be aware of the contents of the material selection policy. If there is a request for reconsideration of library materials, all must speak with one voice. A basic understanding of the library's selection policy will help ensure this unity. All staff members involved in selecting materials should understand the policy and follow its guidelines when making collection development decisions, so there will be less chance of "internal censorship" on the part of the library staff. Elements of a Materials Selection Policy
General Elements of a PolicySome libraries have a specific Intellectual Freedom Policy; others have intellectual freedom issues addressed within other policies. Whichever way you go, your policies should include the following elements: Access The library should reaffirm the mission statement, the Library Bill of Rights, and the Freedom to Read Statement. Together, these documents attest that the library's materials and services will not be denied based on any factor that could be prejudicial. Confidentiality The library should make a commitment to strict confidentiality of information for all patrons and staff members in all library operations including registration information, circulation records, overdue notices, and notification of reserved materials. Facility Use The library should clearly designate who is responsible for the use of meeting space, display space, and bulletin boards. The principles of intellectual freedom should be affirmed in all cases, whether it is the library or some outside entity making use of any of these facilities. Rights of Children The library should affirm the rights of children to enjoy all the benefits of intellectual freedom that adults enjoy, including freedom of access to information and confidentiality. Special Note: The Internet While the principles of intellectual freedom should not change in regard to information in any format, a special mention may be necessary if the library offers Internet access. Library policy should include a disclaimer that the library is not responsible for material found on the Internet or World Wide Web, the policy on the use of the Internet by minors, and possibly a statement defining "acceptable use." Governing all this should be the principle that the library does not exist to limit access to information. Policies should affirm the ways in which the Internet is meant to augment the information available at the library. In Preparing PoliciesWritten procedures that detail how policies will be carried out contribute to the efficiency of library operations. Procedures create consistency of library service, as well as protect and support library staff and volunteers. Procedures should be written for registration, programming, complaints or requests for reconsideration of library materials, and any other services in the library that involve access issues. Keep in mind:
Requests for Reconsideration of Library Materials and ProgramsRemember - every citizen of your community has a right to request that you reconsider a decision you make regarding selection of or placement of a book or other item in the collection (librarians are not infallible). They do NOT, however, have the right to remove an item from that collection. That decision rests with your governing body and in accordance with your library's written policy and procedures. General Guidelines for Policies on Requests for Reconsideration
Internal Response to a Request for Reconsideration
External Response to a Request for ReconsiderationWhen requests are made to reconsider materials, services, or programs in your library, the local newspaper, radio station, or television station may hear about the situation. If approached by the media, take a deep breath, relax your shoulders, and try to put off any interviews until you have consulted your governing body and created a strategy for releasing information. Decide who will talk to the media. Call a press conference at the library and have a short press release ready to read, to hand out to those who attend, and to send to those who don't. Be concise. Present the facts: the name of the item or program, the nature of the request, and the steps the library will take to deal with it. If you know that a group has instigated the request, say so; do not identify an individual who has made a request. Stay calm. Try not to mention words you don't want to see repeated in the news or used against you by the requester, such as "censorship", "book banning", "pornography", "heresy", "inappropriate for children", "family values", or "bad language". Do not repeat negative trigger words used by the media. Emphasize the fact that it is the library's responsibility to provide the broadest possible variety of materials and services for the widest spectrum of community members. Be clear about how the request is being handled- refer to the pertinent library policies and stress the role of the governing body in guaranteeing freedom of access to information for all citizens. Present a time- frame for acting on the request. Answer questions as briefly as possible, stay positive, and smile. Assure the media that you will keep them apprised of developments and of the governing body's final decision. If necessary, schedule a follow-up press conference at this time. Be sure the governing body, staff, and volunteers know exactly what the situation is at every step, but refer all questions from outside the library to the same person who has been authorized to speak to the media. This will ensure consistency and accuracy in your responses. If supportive citizens offer to write letters to the editor on the library's behalf, give them a copy of the press release to ensure that they have the details straight. Having already established a good working relationship with local civic and social organizations, you are in the perfect position to ask for their support. Take this opportunity to offer these groups a program on the library's services. Questions about the request will undoubtedly arise; don't dwell on the topic, but don't evade it, either. If the person assigned to talk to the media is available for these presentations, good. If not, just be sure that the same information is offered to each organization and that the speaker is prepared to answer pointed inquiries. Ask for supportive letters to the editor and attendance at public hearings. Concluding the Request for Reconsideration ProcessWhen the request has been considered and a decision has been made by the appropriate governing body as indicated by your library's policy, be sure to thank all those who helped:
Send letters of appreciation to everyone. If your supporters are willing to be recognized, publicly acknowledge them at a meeting of the governing body or in a news release. Importance of Maintaining RecordsAll along you have been keeping records. Now is the time to clean up that file, evaluate what you have, and add any additional paperwork you think might be relevant. Your file should include such items as:
Keep this file confidential, and keep it as part of your permanent records. It may be useful down the line if you have to face another incident. It will help jog your memory of who your allies were, how the media portrayed the situation, etc. Intellectual Freedom DocumentsThe following materials are available through the American Library Association and the web sites of other organizations dedicated to the principle of Intellectual Freedom: Library Bill of Rights Spanish Language Version of the Library Bill of Rights - Declaración de los Derechos de las Bibliotecas Interpretations of the Library Bill of Rights
Freedom to Read Statement Other Sources of Intellectual Freedom Assistance American Library Association Office for Intellectual Freedom "The Office for Intellectual Freedom is charged with implementing ALA policies concerning the concept of intellectual freedom as embodied in the Library Bill of Rights, the Association's basic policy on free access to libraries and library materials. The goal of the office is to educate librarians and the general public about the nature and importance of intellectual freedom in libraries." Freedom to Read Foundation "The First Amendment to the United States Constitution guarantees all individuals the right to express their ideas without governmental interference, and to read and listen to the ideas of others. The Freedom to Read Foundation was established to promote and defend this right; to foster libraries and institutions wherein every individual's First Amendment freedoms are fulfilled; and to support the right of libraries to include in their collections and make available any work which they may legally acquire." Colorado Chapter of the American Civil Liberties Union "The American Civil Liberties Union is the nation's foremost advocate of individual rights -- litigating, legislating, and educating the public on a broad array of issues affecting individual freedom in the United States. The ACLU of Colorado has over 4,000 members. ACLU membership automatically makes you a part of the national ACLU, as well as the Colorado affiliate and local chapters, which currently exist in Boulder, Ft. Collins, Colorado University at Boulder College of Law and University of Denver College of Law." People for the American Way "People For the American Way and People For the American Way Foundation work to protect the heart of democracy and the soul of the nation. In Congress and state capitals, in classrooms and in libraries, in courthouses and houses of worship, on the airwaves and on the printed page, on sidewalks and in cyberspace, we work to promote full citizen participation in our democracy and safeguard the principles of our Constitution from those who threaten the American dream." Examples of Letters and Policies
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